COVID UPDATE 15th JULY 2021
We’ve received a few queries regarding how things might change next week at Riverside.
Our priority during the pandemic has always been to ensure we continue to deliver a 24 hour service to all of our patients and clients.
Being an independent veterinary practice has enabled us to make quick decisions and be able to be flexible and adapt to the changing circumstances.
We decided very early on that Riverside Vets would make the difficult decision not to allow clients into the consulting rooms to ensure we protected our team, our clients and did all that we could to ensure we could sustain our 24 hour emergency care.
Whilst some of our team are now double vaccinated, many are not yet.
Riverside Vets team and clients will be invited to wear masks when in the building, we are sure you will understand this decision as unmasked would mean that if a client later had a positive test result the practice could potentially be left under staffed based on the track and trace guidelines with having to isolate.
We will be as we have been, continually monitoring the situation on a weekly basis and let our clients know of any changes
Once again, thank you for your continued understanding and support during this very difficult time
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You can now contact us directly using PetsApp. You will be able to communicate with our team during working hours.
Download now free from the app store or google play or simply download by clicking https://petsapp.com/ml/riverside-vets-eastleigh
Start exploring, please remember to turn on your notifications so you don’t miss us replying to you.
🐴 Order repeat prescriptions
🐴 Order products
🐴 Book appointments
🐴 Need us to look at a photo and ask our team about it? Charges apply for Vet’s time
🐴 Send us updates – progress report, photos or video
No concern is too small, don’t hesitate to send us a message, a photo or book an appointment.
Thank you so much for your support, patience and understanding at this unprecedented time.
Urgent/emergencies please always call us 02380 620605
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Help us find you and your horse with the What3words app. It is really helping our equine vets to find your yard more easily, which in turn means less time waiting for the vet to arrive and less time driving around the countryside for them!
Download the app for free from the app store or google play
Very easy to use – WE LOVE IT
Please let us know the three ‘What3words’ yard location so we can add to your record. This will help our vets find you next time they visit. Please contact us by email; enquiries@riversidevets.co.uk or message us on PetsApp.
Thank you!
